Bishop Auckland Railway Station
National Rail Travel Centre
Customer Services: 01388-661394
Monday - Saturday 0900-1215 & 1245-1600
Save time and money with Oyster
Skip the queues and simply tap your Visitor Oyster card on
special readers located in Tube and train stations and on
Visitor Oyster card is the fastest, smartest and easiest way
to pay for single journeys on the bus, Tube, tram, DLR,
London Overground and most National Rail services in the London
You can no longer pay by cash for your bus fare, so having a Visitor Oyster Card is essential for travelling around the capital with ease. Simply top up your card and scan when you hop on board.
Visitor Oyster is the fastest, smartest and easiest way to pay for single journeys on buses, Tube, trams, the Docklands Light Railway, London Overground and National Rail services in London. It allows you to store cash for journeys to pay as you go when travelling.
Visitor Oyster is ideal for infrequent users and visitors. It comes pre-loaded with £20, £30 or £50 worth of travel to allow the holder to start travelling straight away on arrival in London. If the holder needs to add value at any time they can go to any TfL Travel Information Centre, Tube ticket office, or Oyster Ticket Stop (newsagents, grocers) and add up to £50. There are over 4,000 outlets in London where an Oyster card can be topped-up.
How much does it cost?
There is a £3 non-refundable one-off fee to cover the cost of producing the card. The card will be pre-loaded with either £20, £30 or £50 credit and can be topped up at over 4,000 outlets all over London. Cards do not expire and can be used for future visits or given to someone else visiting London.
Do children need an Oyster card?
All children aged 11-15 may travel free on buses and trams at any time if they carry a valid Oyster photocard. When travelling on the Tube, DLR or London Overground children aged 11-15 will benefit from child-rates if they carry a valid Oyster photocard. Oyster Photocards are available to buy from the Transport for London website. A charge of £10 is payable for the Oyster photocard.
Children aged 5-10 may travel free on the Tube, DLR and London Overground, provided they are travelling with an adult who has a valid ticket or Oyster card (maximum 4 children per adult). They may also travel free on buses and trams. If they wish to travel unaccompanied on the Tube, DLR or London Overground, they must carry a 5-10 Oyster photocard. Oyster Photocards are available to buy from the Transport for London website. A charge of £10 is payable for the Oyster photocard.
Children aged under 5 may travel free at all times if accompanied by a fare paying adult.
How do I use the Visitor Oyster card?
When using Visitor Oyster to pay as you go for any part of your Tube, Docklands Light Railway, London Overground or National Rail journey you need to touch in (by touching your Visitor Oyster card flat on the yellow card reader) at the start of your journey and touch out at the end and it will automatically deduct the best price option. On the buses you only need to touch in as you board the bus, and on trams touch the card reader on the platform.
Can I use Visitor Oyster on other rail services?
Visitor Oyster Cards can be used on National Rail services in the London zonal area. This brings an additional 350 stations into the pay as you go network, but cards are not valid on any of the airport express train services (Gatwick, Stansted, Heathrow) or High Speed services from St Pancras.
Do I pay a deposit?
Visitor Oyster has a £3 non-refundable fee so for example the £20 Visitor Oyster is sold for £23. You can keep the card for future visits or give it to someone else visiting London. Don't forget - it can be topped up at over 4000 outlets (sorry - cannot be topped up online).
What happens if I don't touch in and out correctly?
It is important that the Visitor Oyster users touch in and out correctly otherwise they will be charged the maximum fare.
What is price-capping?
You can make as many journeys as you like in a 24 hour period (04:30 and before 04:30 the next day) and Visitor Oyster will automatically charge less than the price of an equivalent Day Travelcard or One Day Bus Pass.